Hold gently and take in the scent of this scrumptious sea salt and creamy milk chocolate caramel. Cue mouth watering. Open mouth. Insert caramel. Allow the smooth flavor to seduce your taste buds. Cry tears or chocolate-salted-caramel-induced joy. Wipe away and repeat.

(4) 11 g/ .4 oz caramels. Contains milk. Non-GMO ingredients. Crafted with Fair Trade Certified cacao, gluten free ingredients and free of artificial preservatives, sweeteners, colors, flavors and hydrogenated fats. Manufactured in a facility that uses milk, soy, tree nuts and wheat on shared equipment.

Shipping

Orders are shipped from San Diego, CA Monday-Thursday. No orders are shipped Friday through Sunday in an effort to protect the integrity of the chocolate and avoid possible heat damage associated with shipments in transit over the weekend.

Shipping is currently available solely in the 48 Contiguous United States. Please note that shipping charges are per delivery address. All packages will be shipped via UPS or US Postal Service.

Warm Weather Shipping

Shipping chocolate in hot weather can be tricky. We take extra precautions when the temperature rises above 72 degrees (the temperature chocolate starts to melt) to make sure our chocolate gets to you in the best possible condition.

Ground Shipping may not be an available shipping option: Our team diligently tracks weather patterns across the U.S. If the route to your location crosses a warm area, we remove Ground as a shipping option to ensure your chocolate arrives in the best possible condition.
Ship to a Business Address: We ship with ice packs and insulated bags to help make sure your chocolate arrives just the way it should. However, even with ice packs, your chocolate may melt if left out in the hot sun. We highly recommend shipping to a business address instead of residential so that your chocolate can be brought inside quickly. We are not responsible for melted chocolate if the package has been left outside.
We may need to upgrade your shipping: Sometimes, your shipping may need to be upgraded to expedited or overnight shipping due to hot weather. In these cases, we will always call and confirm if this is ok with you. Increased shipping charges may apply.
Saturday delivery is only available via USPS.

Have more questions? View our Shipping FAQ.

Returns

We offer a satisfaction guarantee for chocolate purchased at the Chuao Chocolatier Joy Factory boutique or on chuaochocolatier.com. To request a return, please send proof of purchase, along with the reason for your return, to [email protected]. Purchases from retail partners must be returned directly to them.

Have more questions? View our Returns FAQ.