Signature Gift Box

Store in a cool, dry place. Enjoy bonbons within 1 week to ensure freshness. (36) 11g/ 0.39 oz mini bars, (1) 5 pc bonbon collection, (1) 12 oz tin drinking chocolate, (1) 4 oz seashells. Crafted with ethically sourced cacao, gluten free ingredients and free of artificial preservatives, sweeteners, colors, flavors and hydrogenated fats. All flavors made with gluten free ingredients, except for Salted Chocolate Crunch, Cinnamon Cereal Smooch, Sprinkle Dreams and Cheeky Cheeky Churro, which contain gluten. Manufactured in a facility that uses milk, soy, tree nuts and wheat on shared equipment. See nutritional information. Flavor assortments are subject to availability and may change at the discretion of Chuao Chocolatier.

SHIPPING

Orders are shipped from San Diego, CA Monday-Thursday. No orders are shipped Friday through Sunday in an effort to protect the integrity of the chocolate and avoid possible heat damage associated with shipments in transit over the weekend. Order can take us to 2 business days to process before they are shipped out.

Shipping is currently available within the 48 Contiguous United States, Hawaii, Puerto Rico, and Alaska. Please note that shipping charges are per delivery address. All packages will be shipped via UPS or US Postal Service.

Christmas Day (12/25):

Chuao Chocolatier HQ will be closed 12/24- 25 in observance of Christmas Day. Please note that all orders placed after 1pm PST on Friday 12/21 will ship Wednesday 12/26.

To receive your order by Monday 12/24 for Christmas Day 12/25, please order by 1pm PST on:

Thursday 12/13 & Select UPS Ground

Tuesday 12/18 & Select UPS 3-day Select or USPS Priority Mail

Wednesday 12/19 & Select UPS 2nd Day Air

Thursday 12/20 & Select UPS Next Day Air

New Year’s (1/01):

Chuao Chocolatier HQ will be closed 12/31 and 1/1 in observance of New Year’s Day. Please note that all orders placed after 1pm PST on Friday 12/28 will ship Wednesday 1/02.

To receive your order by Monday 12/31 for New Year’ Day, please order by 1pm PST on

Thursday 12/20 & Select UPS Ground

Friday 12/21 & Select UPS 3-day Select or USPS Priority Mail

Wednesday 12/26 & Select UPS 2nd Day Air

Thursday 12/27 & Select UPS Next Day Air

Please note that the carrier can take and additional business day to deliver your order, due to the holiday season.

WARM WEATHER SHIPPING

Shipping chocolate in hot weather can be tricky. We take extra precautions when the temperature rises above 72 degrees (the temperature chocolate starts to melt) to make sure our chocolate gets to you in the best possible condition.

• Ground Shipping may not be an available shipping option: Our team diligently tracks weather patterns across the U.S. If the route to your location crosses a warm area, we remove Ground as a shipping option to ensure your chocolate arrives in the best possible condition.
• Ship to a Business Address: We ship with ice packs and insulated bags to help make sure your chocolate arrives just the way it should. However, even with ice packs, your chocolate may melt if left out in the hot sun. We highly recommend shipping to a business address instead of residential so that your chocolate can be brought inside quickly. We are not responsible for melted chocolate if the package has been left outside.
• We may need to upgrade your shipping: Sometimes, your shipping may need to be upgraded to expedited or overnight shipping due to hot weather. In these cases, we will always call and confirm if this is ok with you. Increased shipping charges may apply.
• Saturday delivery is only available via USPS.

Have more questions? View our Shipping FAQ.

Chocolate returns, refund or exchanges

If you have any concerns regarding your order, please email us support@chuaochocolatier.com. Please click here form more information regarding our policies and procedures. Purchases from retail partners must be returned directly to them.

Have more questions? View our Returns FAQ.